American Board Certified Radiologist(ABR)

What makes Radiology special?

It’s the ability to hone your vision and thoughts onto a clinical issue, analyze critical findings, tie them into a cohesive diagnosis and to communicate effectively with clinical peers, using high quality technology and workflow. And the particular satisfaction of working in emergency teleradiology is it simultaneously utilizes all your radiologic skills while working in an exciting live environment, replete with clinical interactions.

We’ve been around in this field since the beginning, and we understand and meet your needs and your aspirations.

We offer an unmatched work experience, with an abundance of operational and online educational support, in a high quality teleradiology practice, that also provides research and academic opportunities in cutting-edge areas such as advanced imaging, clinical research, AI and 3D Imaging.

Consultant Radiologist- (FRCR, MD, DNB, DMRD)

Would you like to practice radiology in a

– High tech

– High quality

– Radiologist-focussed and caring

– Academic and teaching oriented environment

Which offers you plenty of avenues for learning and growth, including exciting new opportunities in clinical trials research, Artificial Intelligence research and online education? ….then email us today at jobs@telradsol.com

Work at the cutting edge of radiology …in an academic teleradiology environment!

Teleradiology Solutions, India’s first and leading teleradiology group, has been voted as the Best Healthcare Services Provider in India.

We are recruiting FRCR/ MD/ DNB Radiologists to work full time from any of our three offices- Bangalore, Hyderabad and Delhi. Radiologists will be exposed to a mix of all modalities and a varied and interesting spectrum of pathology, and will work in a dynamic and stimulating environment with academic resources and superior technology infrastructure.

Technician - X-Ray, CT, MRI

Qualification: Diploma / BSc (Radiography / Radiology/Medical Imaging Technology / X-Ray / MRI).

Experience: 0- 10. Years.

Gender: Male / Female.

Location: Bangalore – Malleshwaram.

Call Centre Executive/Client Coordinator

Department: Call Centre Operations

Job Title: Call Centre Executive/Client Coordinator

Job Outline: We are seeking energetic and reliable professional to join our team as Client Coordinator. The successful candidate will be the liaison between our company and its clients. Candidate will be able to accept ownership for effectively solving client issues, complaints and inquiries. The candidate would also be providing information related to patients; keeping client satisfaction and patient care at the core of every decision and behavior. Client coordinators are the first point of contact for our clients. So we are interested in hiring an individual with a commitment to Client Satisfaction.

Job description:

  1. Handle calls to understand and address company’s and client’s needs and requirements.
  2. Responding efficiently and accurately to callers and ensuring that client feels supported and valued.
  3. Providing comprehensive support to all clients.
  4. Should be able to get and provide accurate information.
  5. Should be willing to work in a changing environment.
  6. Adherence to company and hospital policies.
  7. Coordinate with internal teams.
  8. Handle huge amount of inbound and outbound call volumes efficiently.
  9. Identify and escalate priority issues.
  10. Route calls to appropriate resources.
  11. Follow up with clients when necessary and complete the call.
  12. Document all call information according to standard operating procedures.
  13. Should be able to understand IT related issues and escalate to the appropriate team.
  14. Should be able to multitask.
  15. Should be able to work on multiple internal software platforms.
  16. Should monitor emails and respond whenever needed.

Desired Qualification: Life science graduate/ Radiology experience preferably

Skills and experience: Should have good verbal and written communication skills.

  1. Should be a good listener.
  2. Should be a team player and work independently when required.
  3. Should be willing to work on weekends.
  4. Candidate with a life science background is an advantage.
  5. Should be flexible to work in different shifts.
  6. Strong computer skills.
  7. Knowledge of customer service principles and practices.
  8. Basic knowledge of MS office.

Location: Bangalore

Reporting Authority: Senior Manager- Operations

Marketing Manager

A person with extraordinary communication skill, energy and capable of multi-tasking.Hunger and passion to make a difference to the organization.

As part of the role-

Marketing person would be responsible for:

  1. Developing, implementing and executing strategic marketing plans for lines of business identified in order to attract potential customers and retain existing ones.
  2. As part of the above the person should be well versed and should have experience in Brand Management including various tools like STP / PEST / SWOT etc.
  3. Develop Brand Guidelines and ensure execution as per the same in all forms of customer facing & internal communications.
  4. Collaborate and work closely with external agencies like creative agency / PR agency for all the collateral development, PR content.
  5. Creating promotion campaigns for various verticals including all supporting collaterals
  6. Developing a complete Customer Engagement program for all the verticals
  7. Sectoral Business analysis with Budget compliances including crucial marketing insights. Market Research & Customer Satisfaction surveys. Opportunity identification thru analytics
  8. Developing, Nurturing and growing Digital Marketing including Social Media / SEO, etc.
  9. Events, Conferences, Exhibitions & Promotion Opportunity identification and execution as per the budgets.
  10. Helping Develop AOP and business plan for the Marketing & Sales Head for the verticals.
  11. Their day-to-day tasks include managing and coordinating marketing and creative staff, leading market research efforts to uncover the viability of current and existing products/services, and liaising with media organizations and advertising agencies. Working closely with the Business Head of the Verticals to provide the necessary Marketing support.

The Marketing Manager’s skill set:

  1. Intimate understanding of traditional and emerging marketing channels
  2. Excellent oral and written communication skills
  3. Ability to think creatively and innovatively
  4. Budget-management skills and proficiency in technology usage.
  5. Professional judgment and discretion that comes from years of experience in the field
  6. Analytical skills to forecast and identify trends and challenges
  7. Familiarity with the latest trends, technologies, and methodologies in graphic design, web design, production, etc.
  8. Minimum 3-4 years Experience in Brand Management / Marketing & Corporate Communications including sales stints and should have experience in handling at least 80% of the areas described in the JD. The overall experience of 8-10 years with increasing responsibility and complexity.
  9. Should have worked in FMCG / Medical Devices / Healthcare technology companies
  10. Exposure to Salesforce / Zoho or equivalent CRM tools
  11. Experience in using Hubspot and similar tools for digital marketing.

Reporting to: Chief Business Officer and dotted line reporting to Global sales head for TRS / T2 / ICL.

Travel: 10-15% of the time.

Location: Bangalore

Job Type: Permanent

Operations Executive

The Operations Executive will manage multiple teams within a specific / multiple content sets and will be responsible to manage the deliverables of a large operations team. The Senior Operations Executive will work with senior management to determine content information requirement and develop recommendations and strategies to maintain and improve delivery of content operations for her/his team. The position will manage a team size of 50-100 people.

Operations Management and Service Delivery

  1. Overall responsibility for the operation groups that she/he will be managing
  2. Drive regular operational tasks taking into account quality and timeliness requirements, shift scheduling, overtime management etc
  3. Ensure team performance exceeds stated targets on KPIs viz., productivity, timeliness, accuracy and coverage and will drive to improve the same on a continuous basis
  4. Monitor data inflow, content and process enhancement and liaise with Quality and Technology teams for development and implementation of initiatives
  5. Create and drive KRAs for the team which aligns delivery with organizational goals & objectives
    Capacity Planning and Resource Fulfillment
  6. Plan appropriate resource allocation and utilization to cater for seasonal peaks and trough
  7. Accountable for staff recruitment, development and retention
  8. Explore and ensure optimal utilization of resources; drive cross utilization of manpower
  9. Plan and execute on staffing and training requirements

Performance & People Management

  1. Monitor production schedules & performance reports on a regular basis
  2. Continuously review performance reports for Process Executives and Team Leaders
  3. Conduct regular performance appraisals for the entire team
  4. Responsible for day-to-day delivery management
  5. Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and appropriate reward systems
  6. Motivate staff, create a work environment that facilitates teamwork and open communication
    Relationships
  7. Open communication with all stake holders
  8. Build relationships with key contacts across the global clients for smooth functioning of the business
  9. Strong relationship with her/his core Operations team to drive organizational goals and objectives
  10. Build relationship and partner with local enabling functions like IT, Purchase, Finance, Billing etc.

JOB REQUIREMENTS

  1. Should understand basic Radiology work
  2. Excellent communications skills: written & verbal
  3. Strong People Management skills
  4. Strong Change Management skills
  5. Excellent Analytical skills
  6. Drive for Results
  7. Eye for detail
  8. Business Acumen

Operations Coordinator

Position Summary

  1. To enable a Radiologist and the supporting staff to focus on the operational needs resulting in quality service.
  2. Implement, evaluate and monitor day to day operational work and its progress and rectify problems.
  3. Use appropriate communication channels in a timely fashion to all concerned as per the established guidelines.
  4. Manage communication with multiple team to ensure smooth workflow
  5. To ensure all reports are complete and accurate.
  6. Provide daily reporting of team activities against the program plan or schedule
  7. Be aware of peer review process, clinical trials and electives.
  8. Must be flexible in terms of working on multiple tasks simultaneously and on changes in procedures.
  9. Strict adherence to Health Insurance Portability & Accountability Act (HIPAA).
  10. Adherence to QA standards for Client Coordination.

Key responsibilities

  1. Be aware of the ABR/Primary Radiologist/Techs/RADs schedule and accordingly monitor assigned cases and intervene if necessary.
  2. Closely monitor Worklist and ensure that the clients SLAs’ are met on case to case basis.
  3. Communicate for backup/reassigning if necessary.
  4. Effective communication in case of, missing images.
  5. Contribute in achieving TATs by proactive assigning or reassigning of cases.
  6. Adhere to procedures while assigning cases.
  7. Strict adherence to TAT for stroke protocol.
  8. Strict compliance to SPIKE PROTOCOL.
  9. Effective proactive liaison with other departments for resourcing, services as necessary during SPIKE PROTOCOL.
  10. Ensuring occupancy of team members by scheduling as per process and leave management.
  11. Assign/Re-assign cases in order to ensure the cases are meeting the reporting TATs
  12. Regular analysis of the components resulting a spike situation and providing short term and long term solutions for the same
  13. Responsible to optimal utilization (productivity) of Techs/RADS/ABRS during their scheduled shifts
  14. Actively participate in the selection procedure of the Process Executives.
  15. Responsible for creating process SOPs’ and constantly update as required.
  16. Sending daily/weekly reports to reporting head.
  17. Any other duties assigned by Reporting Manager.

Preferred Skills

  1. Self-driven, Mature, Credible and Comfortable handling stressful situations.
  2. Ability to establish and maintain effective working relationships.
  3. Ability to communicate effectively, both orally and in writing, with people at different levels and from various backgrounds.
  4. Must be adept in use of MS Office, particularly Excel to basic level, Internet and email.
  5. Adapt to changing priorities and environment.
  6. Good typing speed (Minimum of 30 – 40 wpm) and accuracy

Medical Transcriptionist

Department: Operations

Job Title: Medical Transcriptionist

Job description:

  1. Transcribes medical dictation to provide a permanent record of patient care.
  2. Demonstrates an understanding of the medico legal implications and responsibilities related to the transcription of patient records to protect the patient and the business/institution.
  3. Operates designated RIS, PACS, IM, word processing, dictation, and transcription equipment as directed to complete assignments.
  4. Follows policies and procedures to contribute to the efficiency of the medical transcription department.
  5. Ensure to follow HIPAA and signs the compliant form. Every patient record is password protected.
  6. Expands job related knowledge and skills to improve performance and adjust to change.
  7. Agrees to work in different time zones as required by the organization.

Desired Qualification: Any graduate or undergraduate. The candidate should have completed the MT training program with OJT and certification.

Skills and experience:

  1. Good computer skills with excellent typing speed.
  2. Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, pathology and radiology.
  3. Pharmacology and the various medical specialties as required in areas of responsibility.
  4. Knowledge of medical transcription guidelines and practices.
  5. Excellent written and oral communication skills, including English usage, grammar, punctuation, and style.
  6. Ability to understand diverse accents and dialects and varying dictation styles.
  7. Ability to use designated reference materials.
  8. Ability to work independently with minimal supervision.
  9. Ability to work under pressure with time constraints.
  10. Ability to concentrate.
  11. Excellent listening skills.
  12. Excellent eye, hand, and auditory coordination.
  13. Uses interpersonal skills effectively to build and maintain cooperative working relationships

Location: Bangalore

HR Recruiter

Teleradiology Solutions is Looking for HR Recuiter having 1-3yrs of experience in clinical recruitment.

Job Description:

  1. Handling the complete recruitment, Sourcing, screening, follow-up, maintain tracker, salary negotiation.
  2. Recruiting candidates for different positions from Healthcare Companies.
  3. Should be able to use Job portals/ Job boards extensively and efficiently.
  4. Good level of experience to deal with candidates professionally
  5. Screening of resumes from the job portals as well as the database acquired and employee referrals as per the requirements of the company standards.
  6. Social Media sourcing experience would be preferred.
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To work at Teleradiology Solutions and to apply for new job opportunities write to us jobs@telradsol.com or call us +91-9108532135

We strive to develop and sustain our diverse community of talent through:

A wide array of benefits, competitive pay, and progressive work or life programs;
A welcoming working environment;
Numerous professional development opportunities.

The office of Human resources provides the following services:

The formulation, development and implementation of HR policies, procedures, and practices;
Support and advice on recruitment, appointment, continued employment, promotion, terms and conditions of service; and
Training and development of staff.

I was convinced that TRS was the future.

Mini Pandit, MD. ABR - Teleradiology Solutions
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